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Q. What should I use as an everyday cleaner?
A. The easiest way to clean your countertops is to simply use warm water and a mild phosphate-free biodegradable liquid dish soap. (preferably light coloured or fragrance free) This is the most efficient yet gentle way to clean the grease and grime from your surface without damaging it. Do not use plain soap and water as this can lead to soap build up, and over time can dull the glossy finish of your polished countertop. After cleaning, rinse thoroughly and dry with a cotton cloth.

- Never use powdered cleaners (they contain pumice, which is an abrasive)
- Never use acidic cleaners (they may contain ammonia)
- You can purchase mild cleaners specifically designed for the cleaning of your stone.

Q. How should I remove stubborn stains or dried spills?
A. A good way to remove stubborn stains is to use a poultice, which will draw out the stain or oil. Try making a mixture of dish washing liquid and water, thickened with flour to make a paste. Apply carefully to the stain and cover with plastic to keep it from drying out. Leave overnight and scrape away with a wooden utensil to avoid scratching.

- If the stain is from oil, try the same poultice but substitute hydrogen peroxide for the dish liquid in the formula just mentioned.

- Organic stains from foods, can be attacked by a couple drops of ammonia to the mixture.
If these methods did not work for you, place a hot, wet, terry cloth towel on it then an iron on full steam on top of the towel. This will help to break down the stain and then use the poultice to draw it out.

- Marker stains can often be wiped away using an acetone or lacquer thinner. (especially on dark coloured stones, if you have a light coloured stone, try hydrogen peroxide.)

- A very quick and easy mixture to try is to sprinkle cornstarch on the stain and let it sit for 24 hours. Repeat process as needed.

Q. Do I need to apply a sealer?
A. We recommend using a good granite countertop sealer to help block the absorption of liquid.
A good way to check the state of your sealer on your surface is to sprinkle some water on your countertop. If it doesn't bead up but soaks into the stone, it needs to be re-sealed. This could be once a year or as necessary.

Q. How do I maintain my stone?
A. Cleaning can be done with just liquid dish soap and water. The use of abrasive cleaners can dull the natural oils over time. If anything adheres to the surface, it can be removed using a razor blade or wooden utensil.

Q. Can I cut on my countertop?
A. Yes, however, try to avoid cutting citric foods and also keep in mind this can dull the knives very quickly. We recommend always using a cutting board whenever possible.

Q. Is my stone top susceptible to impact or heat?
A. Your countertop will not be affected by any household sources of heat. Although please note, when a hot object is placed on the surface the heat will remain localized to that specific area and will dissipate slowly.

Q. Why doesn't my granite look exactly like my sample?
A. The samples we have selected for our showroom are generally indicative of the coloring and pattern (also know as veining) of each stone. As the stone is quarried, differences in the slab's shading and pattern will appear. Since the granite is a natural material and subject to such changes, we recommend that a customer view the slab prior to fabrication to ensure complete satisfaction.

Q. Does Solid stone offer a warranty?
A. Yes, At Solid Stone we offer a 1 year warranty from the day of install.